At this time, Services Unlimited, Inc./Parts Guru offers its international customer the option of choosing to ship via USPS (United States Postal Service) and/or United Parcel Service (UPS).
- International shipping with USPS (United States Postal Service) is via Priority Mail and USPS First Class International. Please note shipment via USPS can take up to 2 to 4 weeks for delivery, depending on the destination. We will provide tracking number for tracking the package. Local duties/taxes/tariffs/custom documentation fee are sole responsibility of the recipient/purchaser. Local duties/taxes/tariffs/custom documentation fee is NOT included in the shipping cost calculated by the shopping cart. In addition, Services Unlimited Inc./Parts Guru is NOT responsible for any packages lost/damaged during transit. If item is lost/damaged, please contact local post office to file the claim. All claims must be filed by the buyer/purchaser.
- International shipping with UPS (United Parcel Service) does not include local duties/taxes and/or custom documentation fees that are charged to the customer upon receiving the order at their doorstep. THE CUSTOMER IS RESPONSIBLE FOR THESE FEES; UNDER NO CIRCUMSTANCES WILL SERVICES UNLIMITED, INC./PARTS GURU COVER THERE CHARGES. UPS provides tracking information for the orders which is supplied to the customers and ships according to the service selected by the customer.
- In transit times are provided by UPS or USPS and are based on business days. Services Unlimited Inc./Parts Guru does NOT guarantee transit times. "In Transit" times are determined by the carrier and are only estimates.
- Customer is responsible for all return shipping costs involved with defective merchandise.
- All returns/refunds for undamaged merchandise are subject to 20% restocking fee. Return merchant authorization is required to return parts. Restocking fee will be waived only when the parts are being exchanged with another of equal or greater value merchandise.
- Brew Group
- Cleaners & Filters
- Coffee Beans
- Coffee Dispensing Spouts
- Drip Tray-Cup Grill-Grounds Box
- Espresso Machines
- Expobar Parts
- Frothers & Milk Hoses
- O-Rings & Gaskets
- Oval Tool-Screws-Clips
- PTFE Tubes & Hoses
- Thermoblock & Sensors
- Water Tank